Notice

All prices shown are in Singapore dollars (SGD).
There will be a confirmation for your order.
Prices are subjected to changes during festive seasons.
An email will be sent to you upon successful payment.

Payment Method

Online Payment:

Mastercard

Visa

Paypal

iBanking [POSB Savings 244-50086-2]

Self Collection or Phone Orders:

Cash

Cheque

Operating Hours

Everyday including Public Holiday   

Time: 9am - 6pm.

Please contact Gem Flora for urgent deliveries at 6448 9618 or fax us at       6846 9409.

Delivery Schedule

Monday - Saturday
Time: 9am - 6pm Sunday
Time: 9am - 3pm

Note:In the case where the recipient is not present at the address given, a relocation fee of S$15 will be charged for re-delivery.

Clients must provide Gem Flora with the recipient's telephone number to confirm that the recipient is at the address given to receive the item(s).

Delivery Areas and Charges

No delivery charges in Singapore

Gem Flora DO NOT deliver to the following places:
All Army Camps
All PSA Ports
Jurong Island
Changi Airport Cargo Complex
Order Cancellation

Order cancellations MUST be made minimum 3 Days in advance before date of delivery.

A 10% admin charge will be levied for cancellations. If the cancellation is made less than 3 days notice, a 50% charge will be levied for cancellations.

Non-delivery due to incorrect details will be treated as order withheld and no refund will be made. However, Gem Flora will contact you to make an alternative arrangement.

Item Replacement

Gem Flora reserves the right to replace any item in an arrangement with another of equal or higher value depending on stock availability or the freshness of the flowers.

Gem Flora aspires to provide your order as displayed on the website, certain accessories are simply for enhancement of the pictures and will be sold separately.

Please contact Gem Flora if you wish to purchase or include them in your order.

Changing of Particulars

Changes to particulars such as address, card message and other details must be made at least 1 day before delivery.

Exchange & Refunds

All goods sold are non-exchangeable and non-refundable. All goods sold are non-exchangeable and non-refundable.

Disclaimer

Gem Flora reserves the right to reject orders at its own discretion. All terms and conditions are subjected to changes without prior notice by Gem Flora. ===============================================================