Prices are subjected to changes during festive seasons.
An email will be sent to you upon successful payment.
Payment Method
Online Payment
Mastercard
Visa
Paypal
i-banking [POSB Savings 244-50086-2]
Self Collection or Phone Orders
Cash
Cheque
Operating Hours
Everyday including Public Holiday Time: 9am - 6pm.
Call us for urgent deliveries at 6448 9618 or fax us at 6846 9409.
Delivery Schedule
Monday - Saturday Time: 9am - 6pm
Sunday Time: 9am - 3pm
Note:
In the case where the recipient is not present at the address given, a relocation fee of S$15 will be charged for re-delivery.
Clients must provide us with the recipient's telephone number to confirm that the recipient is at the address given to receive the item(s).
Delivery Areas and Charges
No delivery charges in Singapore
We will NOT deliver to the following places:
All Army Camps
All PSA Ports
Jurong Island
Changi Airport Cargo Complex
Order Cancellation
Order cancellation MUST be made minimum 3 Days in advance before date of delivery. A 10% admin charge will be levied for cancellations.
If the cancellation is made less than 3 days notice, a 50% charge will be levied for cancellations.
Non-delivery due to incorrect details will be treated as order withheld and no refund will be made. However, you will be contacted to make an alternative arrangement.
Item Replacement
Gem Floriculture reserves the right to replace any item in an arrangement with another of equal or higher value depending on stock availability or the freshness of the flowers.
While we aspire to provide your order as displayed on the website, certain accessories are simply for enhancement of the pictures and will be sold separately. Please contact us if you wish to purchase them.
Changing of Particulars
Changes to particulars such as address, card message and et cetera must be made at least 1 day before delivery.
Exchange & Refunds
All goods sold are non-exchangeable and non-refundable.
Disclaimer
Gem Floriculture and its management reserve the right to reject orders at its discretion.
Please note that all terms and conditions are subjected to changes without prior notice.